Questions about your prescription?
Do I need a contact lens prescription to place an order?
Yes, all orders require a valid prescription from a doctor, including your name; the date of prescription expiration; the prescriber's name; and, for the lenses themselves, power, base curve, manufacturer, diameter, and material. Your prescription must be tailored to Hubble’s lenses, which have a base curve of 8.6, a diameter of 14.2, are made of methafilcon A, and are manufactured by St. Shine Optical Co. If you’re unsure of anything please contact us at firstname.lastname@example.org. We are also happy to contact your eye care provider to check your prescription on your behalf.
How do I order if I don’t have a physical copy of my prescription?
It’s easy! When checking out, just indicate your power for each eye, confirm the rest, and we'll take it from there.
What happens if my prescription changes?
If your prescription changes (or even if you just entered it incorrectly), feel free to contact us and we'll change it and re-verify with your doctor.